1️⃣ Transcribe Media (Voice to Text)

✅ Airtable Search Record – Fetches new audio recordings.

✅ HTTP Request (ElevenLabs API) – Converts sales calls into text transcriptions.

2️⃣ Summarize Transcription (AI Processing)

✅ Airtable Fetch Record – Retrieves call transcription data.

✅ OpenAI Chat Model – Summarizes call insights.

✅ Airtable Update Record – Stores summarized insights for further action.

3️⃣ Build AI Knowledge Base

✅ Airtable + HTTP Requests – Collects and organizes customer interactions.

✅ Pinecone Vector Store – Embeds data for AI-based querying.

✅ OpenAI Embeddings – Enhances AI search capabilities for customer context.

4️⃣ Process Inbox (Email Automation)

✅ Gmail Trigger – Detects new customer emails.

✅ OpenAI Chat Model – Analyzes inquiries and determines response logic.

✅ Pinecone AI Context Search – Retrieves relevant knowledge from past interactions.

✅ Gmail Draft Creation – Generates AI-personalized responses.

5️⃣ Follow-Up Email (Sales Nurturing)

✅ Airtable Record Search – Identifies follow-up requirements.

✅ Pinecone AI Aggregation – Fetches customer context for personalization.

✅ OpenAI Chat Model – Crafts AI-generated follow-up emails.

✅ Gmail Draft Creation – Prepares automated sales follow-ups.

✅ Airtable API Key – To store and manage customer records.

✅ OpenAI API Key – For intelligent transcription, summarization, and email generation.

✅ Pinecone API Key – For AI-powered knowledge retrieval.

✅ Gmail API Credentials – To send automated responses.

✅ ElevenLabs API Key – For AI-generated voice synthesis and transcription.

✅ Automatically transcribe and summarize sales calls.

✅ Analyze customer conversations to craft AI-personalized follow-ups.

✅ Retrieve past interactions for contextual responses.

✅ Send follow-up emails at the right time to increase conversion rates.